My memory is going…

Three hundred and ninety three passwords! 3 9 3 Passwords! No wonder I can’t remember why I walked into a room or what I was looking for. 393 passwords! All my memory capacity is being used to remember various combinations of passwords. The worst news is that that number is going up on average by five passwords a week!

Image of lady scratching her head about a password
Someone else with a password problem!

Now, I’ll be the first to admit I’m perhaps a special case, as I work in IT and look after many people’s computers and small business networks. But modern-day life seems to need a logon and password for everything. Even your favourite coffee shop loyalty scheme!

With over thirty years of working in the IT industry, as a systems administrator, I’m one of the people who has always advocated changing passwords regularly (every thirty days on a lot of corporate computer systems) and having strong passwords (i.e. mixtures of upper and lower case, number and punctuation). But through my own existence and also the window I have into how my customer manage their security and passwords I now realise that there’s a real problem out there that needs to be addressed.

Data breaches in 2018 so far (24th October 2018, source Wikipedia.org)

Image of man lifting a wooden block labelled Data Protection off a tower of blocks about GDPR
OH! There goes your data protection.

amount to 321 million loss of personal data (including email addresses and password) and includes such organisations as Facebook (50million), Google Plus (500,000) British Airways (380,000). And one can be sure that this is only the tip of the iceberg.

What does that mean to you or I. Even if our data was lost on Facebook or British Airways does that matter? Ask yourself one simple question. Do you ever reuse the same password for different websites? If so, and be honest here who doesn’t re-use passwords, then you should assume that ANY website where you use the same password is now also vulnerable to releasing your personal data to the Internet. So, for example, when the Facebook data breach happened a lot of people will have logged into Facebook and changed their password (or hopefully they did anyway). So, problem solved you say. Well maybe not. If I have just got access to 50million usernames and passwords and I was a criminal, then I’d be using those usernames and passwords to try other websites and see if I could access peoples accounts. In reality, after a data breach one should change the password at ALL sites where you use the same password. That can be a daunting task can’t it? Can you even remember all the sites you used that password for? How can you possibly change them all and not just make the same mistake again (and again.. and again…).

Well I’ve been using password managers now for about five years and (Ok I don’t really remember 393 passwords, I just remember one) and I’m still not at the point where I don’t re-use passwords but I’m getting better (some I can’t change because they are clients’ passwords). My password manager nags me regularly and bit by bit I’m moving to unique strong passwords for every site. My goal is to not use (or reuse) the same password again – EVER. Every new account I make up gets a new unique password (using a password generator tool). This means is one website gets compromised that I only have to change the password there, nowhere else.

The password manager nags me about reused, weak or compromised passwords every time I start it which is just fine by me.

Now if you are going to use a password manager (oh and a notebook where

Image of a physical spiral bound notebook with weak and strong passwords written down.
19th Century Password Manager!

you write down every single password is a password manager too, just a nineteenth century one). Then you need to make sure you can trust it. If you are using a physical notebook then hopefully you are keeping it under lock and key. If you are using a software one then you need to trust the software vendor of the software, as they are your lock and your key. Only use reputable security vendors for this crucial piece of software. A number of Anti-virus vendors provide free or cost-effective password managers as part of their suite. Or at the top end some vendors have products which allow you to sync password between devices and operating systems i.e. Windows 10 and Mac OS, Android and iPhone/iPads.

We should just assume that our data on the Internet will be hacked and try and limit the damage that causes. I know that sounds cynical and the not way things should be, but we do live in the real world and have to take practical steps to limit the damage. So my tips?

  • DON’T re-use passwords for Internet sites or anything!
  • DO use strong UNIQUE passwords.
  • DO use a secure way to remember those passwords.

Now why did I come in to the room…?

 

Alan Sinclair-Brown is an IT Professional with over thirty years’ experience in managing, deploying and fixing computer systems. He is passionate about helping people and small businesses make the most of their investment in IT technology.

New WiFi vulnerability – Krack

Hi all,

You may have heard about the new Krack vulnerability that is in the news. The question is should you be worried about it? The answer is YES but don’t go mad!

This vulnerability has been discovered by researchers at a Belgium University. More information on the vulnerability can be found at this website.

The research has shown that the most widely used security protocol for WiFi called Wi-Fi Protected Access II (WPA2) has a vulnerability or flaw which could allow someone within reach of your WiFi device or network to read your data being passed over WiFi protected by WPA2.

The vulnerability is present in end WiFi devices (smartphones, laptops, computers, tablets, WiFi security camera’s) AND HAS ALWAYS BEEN THERE!

WPA2 Krack Vulnerablity
WPA2 Krack Vulnerablity

There’s no known exploitation happened yet but it’s only a matter of time before someone  discovers one.

The key thing to note here is that ANY device using WPA2 protocol is at risk and will need the software upgrading ONCE the suppliers have fixed the problem.

The manufacturers are all aware of this problem and are making available patches for their devices as soon as possible.

For example Microsoft quietly released a security patch on 10th October 2017 to fix this problem in all supported versions of Windows (i.e. Windows 7, 8 and 10. Apple will release a fix for their iPhones in IOS 11.1 maybe. (Edit: this exploit has been resolved in iPhone/iPad operating system IOS v11.1 (15B93))

However, even with manufacturers fixing operating systems, the core of WPA2 protocol is buried in WiFi manufacturers hardware drivers. True resolution will only occur once ALL the WPA2 infrastructure code has been patched to resolve the issues.

The message I’d send out to people is make sure your WiFi devices get updated as fixes become available and if you are doing security stuff like Internet Banking then try not to use WiFi. Call if you are concerned.

Alan Sinclair-Brown is an IT Professional with over thirty years’ experience in managing, deploying and fixing computer systems. He is passionate about helping people and small businesses make the most of their investment in IT technology.

 

Windows 10 Fall Creators Update

Microsoft are due to release their new Windows 10 Fall Creators Update in the near future.

As usual there are promised new and improved features and updates to security included in the new release. See the link below for more information.

Microsoft:- Coming to Windows 10 post…

As this will be a major update you can expect it to be quite a long process once it reaches your machine. It will probably require multiple restarts and some of your apps and programmes may no longer run under the new release (Microsoft turns off any it thinks may cause instability), often all this means is you have to download the latest version of your disabled app or programme before running under the new release.

If you run up Settings in Windows 10, and go into System then About you’ll see what version you are currently running (probably version 1703, if earlier then something is wrong!). The new release is designated v1709 (read that as YearMonth so 2017Sep.

Any problems then give us a call, we are here to help.

Alan Sinclair-Brown is an IT Professional with over thirty years’ experience in managing, deploying and fixing computer systems. He is passionate about helping people and small businesses make the most of their investment in IT technology.